Managing Professional Development
Introduction
All
the human being are contestant, and everybody has different qualities and
capabilities which they acquire throughout the learning of their life. We keep
on learning throughout our life time. So, those learned skills help us in
workplace environment, where everybody has to contest with his colleagues in
order to prove his
efficiency and power of continence.
The
performance and future position of a venture or organisation is totally dependent
upon the professional condition of its employees and workers. A healthy
developed management can lead an organisation toward his main dream or helps in
assessing its main aims and objectives.
To
be effective the development of workplace and managerial skills must return the
current and projected essentials of the organization. It is a perilous
responsibility of senior management to recognise the core consistencies of the
enterprise and to ensure that the consistencies required by managers,
specialists and the workforce in general are adequate and adequate. Contestant people
are the key to future success and offer organizations their only sustainable
competitive advantage.
Professional
development is an on-going process involving of activities that enhance
professional growth. It may include workshops, independent reading and study,
conferences, and consultation with peers and experts. Since its primary purpose
is to benefit the individual, professional development should be planned and
managed by the individual. As a part-time teacher of adults, you may develop
your professional development plan in consultation with your supervisor, and
you may receive help from others in evaluating and modifying teaching practices.
2.
P1 (13.1.01)
Performance management:
Performance
management is a process which is used to measure the performance of the
organisation, individuals and employees with in any organisation led by line
managers.
(Michael
Armstrong)
Performance
management refers to the skills of attracting highly skilled workers, of integrating
new workers, and developing and retaining current workers to meet current and
future business objectives. Performance management in this context does
not refer to the management of entertainers. Companies engaging in a performance
management strategy shift the responsibility of employees from the human
resources department to all managers throughout the organization.
The process of attracting and retaining
profitable employees, as it is increasingly more competitive between firms and
of strategic importance, has come to be known as "the war for
performance." Performance management is also known
as HCM (Human Capital Management).
Performance
review:
performance
is a necessary step in order to keep organisation on track. Likewise,
performance management is also a vital tool used by managers in order to keep
track of individuals and their working capabilities. Following are some golden
rules which could by prove as great helping material for mangers to measure the
performance.
Be
prepared:
Firstly,
if we are justifying our own performance, we have to be ready to face any kind
of challenges that may come in our business management life.
Discuss
performance:
I
order to review individual or own performance discussion should be made which
must be factual and full of evidences. That discussion should not include any
individual opinion.
Encourage
analysis of performance:
While
reviewing performance there is no need to mere appraise the performance. It
should be critically analysed by keeping in view all the well and bad
performances.
Assessing
own performance:
As
a performance analyser, there are few tasks which must be kept in mind while
assessing the own performance.
1.
Seeing yourself as others see you.
2.
Being overly critical of yourself.
3.
Understanding your theories.
4.
Setting realistic standards for you.
5.
Attempting to master things beyond your
reasonable control.
One way to handle all of this is to
think like a project manager in assessing yourself. This can help to
remove some of the emotion and personal attachment from the effort. For
example, you can:
1. Ask others for an
honest performance assessment of yourself, and pointed ask for
feedback about specific aspects of your performance, maybe about a very
specific situation you are handling.
2.
Document your beliefs. What is most important
to you? What is least important? To what extent are you really
familiar with your deep seated beliefs? Recurring stresses can give you a
hint.
3. What job performance standards are you
setting for yourself? Are you stretching far enough? Are you setting
yourself up for success?
3.
P2 (13.1.02)
Conduct
a self-assessment inventory:
|
Name
|
4.
Mr. John W
loger
|
|
address
|
London, England
|
|
Position
|
Cashier
|
|
Department
|
HR
|
|
Date
of birth
|
02-03-1980
|
|
Personal
profile
|
|
I am reliable individual who believes that education and hard work is
the key to progress forward in life. I am able to communicate with
individuals of all ages and of all different backgrounds. I am extremely
polite and like to treat others how I would like to be treated.
I am able to apply knowledge and understanding to practice and to
analyze any problem if and when they occur. I have good organizational skills
and I am also very contestant in liaising with people.
I am a quick learner and I am able to follow instructions well. I am
also happy to share knowledge with others. I enjoy working with a team but
also enjoy opportunities to develop my personal role.
I am an energetic and enthusiastic person who enjoys a challenge and
achieving personal goals. My present career aim is to work within IT because
I enjoy working with computers, I enjoy the environment and I find the work
interesting and satisfying. The opportunity to learn new skills and work with
new technologies is particularly attractive to me.
|
|
Experience
Shepherd foods sales
assistant/cashier
August2010- present
I am working as a sales assistant for shepherd foods. My duties
include serving customers and helping them in finding different products
available at the shop. Moreover I also work on till as a cashier. I find
myself so convenient with all the workers and I produce good output as a team
member.
St. Francis Library Library'
Assistant
August 2008- January 2009
I have worked as a library assistant at my School for one year. I have
good experience of working as a team member to ensure that we provide good
quality of service for the students and customers who came to use the library
facilities. I have good computer
skills. I have also experience of handling library database.
|
|
Interest
and Achievements
I am interested in reading books and
learning new things. I try to get information about latest
Technology. Mostly, I spend my free time in
playing football and different games. I also surf internet to
Browse about economics and marketing.
I have worked for ESEF (Elementary society
to excel in future) NGO as a volunteer. I supported majority
Of student and did their career counselling
via this organization. We used to collect charity for students
Who were unable to pay their school dues? (www.esef.org.pk)
|
|
SKILLS
I have good customers’ service skills. I can
work as a good team member.
I have good computing skills in following:
Software’s and programming
Microsoft office including Microsoft word,
Excel, power point and Access.
Multimedia Design and website designing
Computing GW Basic, C++, HTML, OOP, OFFICE
MANAGEMENT
|
|
Date:
Employee
signature
|
Print Name
|
|
Employer
name
|
Print name
|
4.
P3 (13.1.03):
devise and maintain a current CV and/or portfolio of work
Resume
|
John W. logers
938 Adams St
Anoka, MN 55303
763-229-3958
johnhelgeson@mnsu.edu
|
|
|
Objective:
|
To help people better their life. I enjoy working with others
and working in a business where I can be of help to someone. Children are my
passion, my dream job is to work with children and help them learn.
|
|
|
|
|
Skills:
|
Microsoft Office
Microsoft Publisher
3 Years of Retail Experience
Great Communication Skills
Can answers Telephones
|
|
|
Enjoy a Challenging
Career
Very Experienced in
Customer Service
|
|
Education
|
St. John High School
June 200
Graduated with high honours and a 3.2 GPA
London city university
Secondary Education, History and Sociology
Present
Was on Dean's list with a 3.3 GPA
May 2009
|
|
|
|
Experience
|
Guest Service Team Member at Coon Rapids and Mankato Target
November 2006- Current
Assist customers in a fun, fast, and friendly manor.
Trained in new cashiers
Work as a team with other employees
Volunteer Library Assistant
April 2007-June 2007
Assist a first grade teacher with grading, lesson planning, and
tutoring.
Help students with reading and math skills
Volunteer Preschool Assistant
January 2007-April 2007
Assist children with snack, clean up, and activity time
Volunteer at Lincoln Community Centre
January 2009-May2009
Tutor ESL adults in math, reading, and science
Assist teachers with grading, lesson plans, and answering student's
question
|
5.
P4
Devise a personal development plan to achieve personal
targets and short and long term learning objectives:
Personal
development plan should cover overall progress. A plan would be considered
effective if it nurtures your personality on all fronts; like;
· The
career and the financial aspect
· The
social aspect
· Relationships
· Health
· Emotional
aspect
Personal
development is independent of the age or gender of the person. Any day one
decides, one can start working on developing the self and reap rich harvests in
the form of higher productivity and satisfaction.
Another
imperative aspect of personal development plan is that the enforcement of the
plan is perennial; it is a 24/7 process; if focused on properly, it will give
the best results. One has to be aware of it every moment of one’s life.
Before
developing a personal development plan just ponder if it would help you.
Analyze the areas where you need to emphasize and what approach you would take
while developing a personal development plan.
What should a good personal
development plan focus on?
A
wide-ranging outline of a self-development plan could be as follows:
1. List
your Short and long term goals and career objectives.
The
more one does on the career front, the better one feels. The craving to
accomplish more takes precedence and the confidence of achieving all that you
want to realise, soars high.
So
the first step to develop a personal development plan is to make a list all
that you’ve accomplished till now.
Look
at it positively. See how your work has benefitted you all along.
Make
another list of what more you want to accomplish. Incorporate into that list
all the upcoming projects you’d like to undertake.
Think
clearly how much exposure and experience will you derive by following each
aspiration.
Also
consider how strongly it would affect you if you fail to achieve those desired
accomplishments.
Thus
evaluate and prioritize the projects and goals for future. Set up a mandatory
tag to the ones those are extremely important and set up a dead line for each
of those important achievements which can act as mile stones in shaping up your
career.
1. Perform
a SWOT analysis.
The
first step to develop a personal development plan is to perform a SWOT
analysis.
By
reviewing your strengths, weaknesses, opportunities and threats, give yourself
a fair idea of where you stand and which areas you need to work on to accomplish
the targets you had set for yourself in order to excel.
2. Assess
the resources available with you.
Check
out all the resources you have and shortlist those you need and do not possess
to accomplish your goals. Look at how you can use the ones which are available
and how can you acquire those you lack.
According
to the availability of the resources, if it’s required, modify the list of your
desired accomplishments and the targeted goals.
This
is a very important step to develop a personal development plan.
3. Be an
Opportunist.
Be
observant, grab and hold the opportunities that arrive in front of you. Try to
develop and advance yourself to the maximum with each experience.
4. Incorporate
learning naturally in your system.
Your
personal development plan can be made successful only if followed diligently
and applied throughout all times. Hence learning new skills and updating them
should also come almost all the times, naturally and effortlessly.
5. Discipline
yourself for continued development and lifelong learning.
Develop
self-discipline for continuing professional development. Personal development
is a lifelong learning process which can be achieved through controlling your
thoughts and training the mind to think in a required manner to achieve your
aspirations.
6. Try to
keep yourself well informed and updated.
Try
to keep yourself well informed about current condition and situations of surrounding.
6. P5
Evaluate learning and development with original
aims and objectives set in the development plan:
1.
Learning by swot analysis
SWOT
analysis can help in assessing all the strengths, weakness, opportunities and
threats regarding your personality. It is a good way of learning about your
aims and objectives.
2. Learning
by assessing sources.
Assessing
available sources can give a good opportunity to individual to come up with a
plan in the business organisation.
3. Learning by
being an Opportunist.
Being an
optimist is also a great power for learning. As we can learn by critically
analyzing a topic from different perspectives.
4. Discipline
yourself
Being
a disciplined and well organised individual is also a nice way to sharpen your personality.
6. Learning
by being updated by current situation.
Being
aware about what is happening around is also helpful in learning about
different mysteries and thing happening around the world. It keeps your well
aware about your economical and current statistical situation.
7. P6
Reset objectives in light of evaluation and
feedback:
Change a
qualitative (and quantitative where possible) model to get the rationale of
existing and future separation minima standards.
1. Develop high-level advanced operational
concepts which complement existing European initiatives and aimed to enable
reduced separation minima.
2. Identify, in collaboration with
ICAO, EUROCONTROL, the FAA, ANSPS and national regulators how to accomplish the
change for the modified separation minima.
3. Prioritize and select (at least)
three potential separation minima reductions for detailed safety, efficiency
and economic assessment. The selection and periodization of the cases will be
accomplished based in different criteria, apart from the level of attainment of
a set of separation goals objectives, related to safety, technical viability,
efficiency, stakeholder acceptance and also in terms of their sequence of
implementation over time.
4. Identify and apply methods to
safely and cost-effectively assess the prioritized separation minima
reductions.
5. Feedback the outcome of the safety
and economy assessments towards the operational concept designee
8. P7
Identify and create solution to work
based problems
Technically speaking, Work
is the quantity of energy transferred from one system to another but for
question based on this topic-
Work is defined as the
amount of job assigned or the amount of job actually done.
Problem on work are based on the application of concept of ratio of time and speed.|
Work is always considered
as a whole or one. There exists an analogy between the time-speed-distance
problems and work.
Work based problem are more or less related to time speed and distance.
Above mentioned definition of work throws light on three important points.
Work = 1 (as it is always measured as
a whole) = Distance
Rate at which work is done = speed
Number of days required to do the work
= Time
IMPORTANT FORMULAE FOR WORK RELATED PROBLEMS
If A can do a piece of work
in 'a' number of days, then in 1 day
of the work is done. Conversely, if a man does
of work in a day, then he can complete the work in
days.
Example: If a man can complete a work in 10 days.
How much work he can do in 6 days?
Solution:
A man performs in 10 days = 1 work.
= A man will perform in 1 day =
work
If A is 'x' times as good a
workman as B, then he will take
of the time by B to do the same work.
Example: If A can
complete a work in 10 days and B are 100 faster than A. How much time B will
take to complete the work?
Solution:
A takes to perform 1 work = 10 days. %
= B will perform the same work =
time than A.
= B will take to perform the same work =
9.
P 8
Communicate in a variety of style and
in good manner:
Communications
-
Communication
is a way to transmit your messages to others. It represents your behaviour you
attitude and differ aspects of your personality.
-
Following
are some consideration which must be followed while communication.
-
In
Japan, business cards are called meishi. Japanese give and receive meishi with
both hands. It should be printed in your home language on one side and Japanese
on the other. Present the card with the Japanese language side up.
-
The
card will contain the name and title along with the company name, address and
telephone number of the businessman. In Japan, businessmen are call
"sarariman." A sarariman who does not have a
-
Take
special care in handling cards that are given to you. Do not write on the card.
Do not put the card in your pocket or wallet, as either of these actions will
be viewed as defacing or disrespecting the business card. Upon receipt of the
card, it is important to make a photocopy of the name and title of the
individual in your mind. Examine the card carefully as a show of respect.
-
In
a business situation, business cannot begin until the meishi exchange process
is complete.
-
The
customary greeting is the bow. However, some Japanese may greet you with a
handshake, albeit a weak one. Do not misinterpret a weak handshake as an indication
of character.
-
If
you are greeted with a bow, return with a bow as low as the one you received.
How low you bow determines the status of the relationship between you and the
other individual. When you bow keep your eyes low and your palms flat next to
your thighs. The business card should be given after the bow. This is very
important to remember.
10.
P9
Effective time management strategies:
Be prepared to
make drastic changes. Be creative to find and introduce different ways of doing
things. If you need a starting point sees the 'Pareto Principle' (80:20 Rules), to assess what
efforts and activities are most productive, and which are not. (See also the
acronyms PAY and MILE - warning: there is adult content on the
acronyms page.)
Manage your
emails and phone calls - don't let them manage you. Ideally check at planned
times, and avoid continuous notification of incoming emails.
The more senior
you are the more selective you need to be about when to be available to receive
phone calls.
Challenge
anything that could be wasting time and effort, particularly habitual tasks,
meetings and reports where responsibility is inherited or handed down from
above. Don't be a slave to a daft process or system.
Download and use
the free time management assessment tool at the free online resources section, which will help
you or another person to objectively judge your time management, and underlying
issues.
Review your
activities in terms of your own personal short-term and long-term life and
career goals, and prioritise your activities accordingly.
Plan preparation
and creative thinking time in your diary for the long-term jobs, because they
need it. The short-term urgent tasks will always use up all your time unless
you plan to spend it otherwise.
Use a diary, and
an activity planner to schedule when to do things, and time-slots for things
you know will need doing or responding to. There's as ample with examples
on the new time management section.
P10
Methods for learning and personality
development
Personality:
Personality is a combination of different
thing which includes behaviour, attitude, thinking, feeling and acting in
different circumstances.
Everyone wants to be attractive to others. To that end, having a good
personality is vital - probably even more so than good looks. In fact,
approximately 85% of your success and happiness will be a result of how well
you interact with others. Ultimately, it is your personality that determines
whether people are attracted to, or shy away from you.
Methods of
learning and development:
1.
Be a better listener.
a.
Jacqueline
Kennedy Onassis was considered one of the most charming women in the world
because she cultivated the skill of being an exceptional listener. She was
known for the way she would look a person in the eyes, hang on their every
word, and make them feel important. There is nothing more appealing than having
someone listen to you intently making you feel like you're the only person in
the world.
2.
Read more and expand your interests.
a.
The
more you read and cultivate new interests, the more interesting you are to others. When you meet new people it gives you the
opportunity to share what you know and to exchange your views with them.
3.
Have an Opinion.
a.
There
is nothing more tiresome than trying to talk to someone who has no opinion on
anything. A conversation has nowhere to go if you have nothing to expound on.
If, however, you have an uncommon point of view or differing opinion, you are
more interesting and stimulating to be with socially (unless you're a
know-it-all, of course). A unique outlook expands everyone's perspective.
4.
Meet New People.
a.
Make
the effort to meet new people especially those unlike you. It not only exposes
you to different cultures and alternative ways of doing things, it broadens
your horizons.
5.
Be yourself.
a. The next most tiresome thing after
having no opinions is trying to be something you're not. Molding yourself in
order to fit in, or be accepted, usually backfires. Since each of us is unique,
expressing that uniqueness is what makes us interesting. Attempting to be a
carbon copy of someone else not only falls flat, but reveals a lack of
authenticity.
P11
Ways to encourage lifelong learning:
Lifelong learning:
Our lifelong learning policy
for Scotland is about personal fulfilment and enterprise, employability and
adaptability, active citizenship and social inclusion.
Lifelong learning is
mainly about the training and learning that people can achieve after
they leave school. We want to make it possible for more young people to stay on
at school or college. And we want all pupils and students over 14 to gain
work-based vocational learning and enterprise experience.
-
e-launching Individual Learning Accounts,
to widen participation in adult learning
-
Asking the Enterprise Networks to
strengthen Scotland's skills base. We have also asked them to make sure that Future
skills Scotland and Careers Scotland have an increasingly active role in
developing people's knowledge and understanding of the needs of the labour
market
-
merging the Scottish Higher and Further
Education Funding Councils
-
Promoting the Scottish Credit and Qualifications
Framework to give people a better understanding about how they can
build on their qualifications. This will help employers and individuals to see
where any qualification sits in relation to another
-
improving the quality and consistency of information
for learners, by developing learn direct Scotland’s national database
of learning opportunities
-
improving the literacy and numeracy skills
of 150,000 adults by 2006
-
piloting Business Learning Accounts
with small businesses, providing them with the tools to link training needs
with business growth
-
encouraging community-based learning
-
increasing the potential for students to
transfer from college to university, by greater collaboration between the
Scottish Qualifications Authority, colleges and universities when they develop
qualifications
P12
Different sources of Primary and
secondary Data:
Primary data:
There
are different ways to collect primary data. For example primary data can be
collected by following sources.
-
Surveys
-
Questionnaires
-
observations
-
interviews
1- in-depth interviews
2- structured interview
3- unstructured interview
Sources of secondary research:
On
the other hand, different sources for secondary research are categorised as.
-
Internet
-
Journals/newspapers
-
Magazines
-
Books
-
Media
(TV, News, academic programs)
Explanation
Questionnaire:
Questionnaire is an important type
of primary research. It’s one of the best gadgets used to attempt market
research. Normally, questionnaire is a sequence of organised questions related
to a particular product or area of business that may handed to respondent to
get information. This type of primary research is accompanied only when the
interviews has shortage of time. So, the researcher just creates a
questionnaire to pass it to concerned person to carry out research.
According
to Brown (2001);”questionnaires are many written instruments that present
respondent with a series of questions or statements to which they are to react
either by writing out their answers or selecting form among existing answers”.
Interviews:
Interview is one of the best ways to
gather information directly by interviewing people related to research. By
utilizing this method, researchers start their research by interviewing
customers and employees related to the business in which they are carrying out
their research. Interview may be short or long depending upon the availability
of the interviewed person.
There
are different types of interviews. Like for example;
-
Face
to face interviews
-
Postal
interviews
-
Telephonic
interviews
-
Online
interviews (video or audio conferencing)
Above
all, face to face interview is one of the best ways of gathering primary data.
“A
Customers interview is a conversation with customers and use of projects
deliverables to define requirements and needs. Interviews are techniques for
one-on-one uses needs assessments”.
(Kendrick
(2000)) The project management 2000 Edition
In
this type of primary research, different face to face interviews and more than
50 people were interviewed on different areas on London as well as in college.
P 13
Presentation
file is attatched with this folder.
References:
Books:
ü How to Be an Even Better Manager: A
Complete A-Z of Proven Techniques and...
ü By Michael Armstrong
ü TIME
MANAGEMENT
By Dr. Donald E. Wetmore
ü Ashton, D., Green, F. (1996)
Education, Training and the Global Economy, Edward Elgar, Cheltenham.
ü Aspin, D.N., Chapman, J.D.
(1997) The School, the Community and Lifelong Learning, Cassell, London.
ü Bourdieu, P., (1986) "The Forms
of Capital" in J. E. Richardson (ed.) Handbook of Theory
of Research for the Sociology of Education, translated by R. Nice,
Greenwood Press, Paris.
ü Braverman, H. (1976) Labor and
Monopoly Capital: the degradation of work in the twentieth century, Monthly
Review, New York.
ü Castells, M. (1996) The Rise of
the Network Society, Blackwell, Oxford.
Online references;
